Terms and Conditions
Client Service Appointment Consent 1. I confirm to appoint Queensway Asset Management Ltd. Act as my insurance and financial intermediary. Their role is to assist and analyze my insurance and financial needs, recommend and arrange suitable products and programs fulfilling my needs. In the process, I agree Queensway due to obtain appropriate planned offer and terms for my consideration, can arrange and transfer my insurance application to insurance companies for administration and process. 2. I understand that my insurance contact is directly signed with insurance company. 3. The Applicant/Policyholder understands, acknowledge and agrees that Queensway Asset Management Limited (the “Company”) is remunerated for its services by the receipt of commission paid by insurers. Your agreement to proceed with this insurance transaction shall constitute your consent to the receipt of commission by the Company. Personal Information Collection Statement 1. Queensway Asset Management Ltd (referred to hereinafter as“the company”) recognizes its responsibilities in relation to collection, holding, processing, us and/or transfer of personal data under the Personal Data (Privacy) Ordinance (Cap.486) (the “Ordinance”) 2. Purpose The personal information of customer (including policy owners, insureds & beneficiaries) collected or held by the Company may be used, stored, processed, transferred & disclosed or shared for the following obligatory purposes necessary in providing services to customers:- a. Processing and determining insurance applications, insurance claims and providing ongoing insurance services; b. Processing requests for payment and for direct debit authorization; c. Managing, investigating and analyzing and claim, action and/or proceedings brought against the customers, and to exercise the Company’s rights as more particularly defined in applicable policy wording, including but not limited to subrogation right; d. Compiling statistics or using for accounting purpose; e. Meeting disclosure requirements of any local or foreign law, regulations, codes or guidelines binding on the Company, its parent and affiliated companies. f. Complying with the legitimate requests or orders of the courts of Hong Kong Special Administrative Region and regulators including but not limited to the Insurance Authority, Hong Kong Federation of Insurers, auditors, governmental bodies and governmental-related establishments; g. Facilitating Company’s authorized service providers to provide services to the Company and/or the customers for the above purposes; h. Enabling an actual or proposed assignee of the Company to evaluate the transaction intended to be the subject of the assignment; i. Conducting identity and/or credit checks and/or debit collection; and j. Conducting medical or health reference checks for relevant insurance products Please note that if you do not provide us with your personal data, we may not able to process your insurance order, claim or provide insurance products or services to you or process your request. 3. Direct Marketing Certain personal information of policy owners collected or held by the Company, in particular, names and contact information such as telephone number, email address and postal address may be used by the Company and/or Queensway Asset Management Ltd to provide marketing materials and conduct direct marketing activities (including but not limited to promoting, marketing or selling of the Company or co-branded insurance or financial or investment related products or services by electronic or other means) in relation to insurance and/or financial products and services of the Company and/or other financial services providers. In the absence of any “opt-out” request from a policy owner, the Company shall treat the application and continuation of his/her policy(ies) held with the Company as an indication of no objection to the Company’s use of such personal information for this voluntary marketing purpose. If you do not wish to receive direct marketing information or materials, please notify the Company’s Personal Data Privacy Officer at: Office C, 18/F, Gaylord Commercial Building, 114-118 Lockhart Road, Wan Chai, HK. 4. Transfer of personal data Your personal information held by the Company will be kept confidential but may be shared with the following parties, within or outside of Hong Kong for obligatory purposes:- (a)Any related company, or any other company carrying on insurance or re-insurance business, or an intermediary; (b)Any agent, contractor, banker or third party service provider who provides administrative, telecommunications, computer, payment, banking or other services to the Company in connection with the operation of its business; (c)Third party service providers including legal advisors, investigator, loss adjusters, reinsurers, medical and rehabilitation consultants, surveyors, specialists, repairers, accountants, referrals, introducers and data processors; (d)Credit reference agencies, and in the event of default, any debt collection agencies or companies carrying on claimor investigation services; (e)Any person to whom the Company is under an obligation to make disclosure under the requirements of any law binding on the Company or any of its associated companies for the purposes of any regulations, codes or guidelines issued by governmental, regulatory or other authorities with which the Company or any of its associated companies are expected to comply; (f)Any person pursuant to any order by a court of competent jurisdiction; (g)Any actual or proposed assignee of the company or transferee of the companies’ rights in respect of the policy owners. (h)Companies within the Queensway Asset Management Group of Companies; and (i)Providers of risk intelligence for the purpose of customer due diligence or anti-money laundering screening. (j)Access and correction of personal data 5. According to the Ordinance, all policyholders have the right to of access to, correct and/or change any of their own personal data held by the Company by contacting the Company’s Personal Data Privacy Officer at: Office C, 18/F, Gaylord Commercial Building, 114-118 Lockhart Road, Wan Chai, HK.